Problems with Lync – Skype Connectivity How-to Fix

Howdy,

With Microsoft announce Lync – Skype Connectivity, some problems occurred, asking our friend Google didn’t find any help.

Problem:

– Users unable to add Skype users to their Lync Client

Solution:

– The Skype user must be signed in with a Microsoft account (@ Hotmail , outlook, msn).

– If the Skype user is using their own email address as a Microsoft ID (for example, user@domain.com instead of user@outlook.com or something similar).

then Lync user have to format their name like this when trying to add them as a contact: user(domain.com)@msn.com

Other reported Problem I found online:

1- Problem Lync user doesn’t receive “Contact Request” from his Skype friends.

– Solution: in Lync client go to Option > Alert > General alerts > select “Tell me when Someone add me to their contact List”

–

2- Problem with Lync – Skype Audio Calls sometime fails

– Solution according to Microsoft this happen less than 1% of the times, and it’s scheduled to be fixed by update to be released by 30 June 2013.

You can find a lot of other reported problems and workaround for them in the amazing Lync Wiki

Author: Lyncdude

A Senior Microsoft Unified Communications Consultant with more than 9 years of experience in Microsoft Exchange and Microsoft Lync Server / Skype for Business. Egyptian guy lives and works in Frankfurt - Germany. Worked Closely with Microsoft Dubai for 3 years designing , building and supporting Exchange and Lync Infrastructures. A Microsoft Certified ITP in Lync, Exchange and also attended Microsoft Partner Primer Filed Support Engineer T1 Training for Microsoft Lync 2010. View all posts by Lyncdude