Lync 2013 Update enables “Operator Assistance”


Exciting news, Microsoft release Lync 2013 updates couple of days ago, one I found particularly interesting.

this update enable the Administrator to use “Operator”, which mean when a call comes from the PSTN it will be transferred to an operator number that the administrator defines.

For more details on how to enable this feature and download the update visit Microsoft support website


Author: Lyncdude

A Senior Microsoft Unified Communications Consultant with more than 9 years of experience in Microsoft Exchange and Microsoft Lync Server / Skype for Business. Egyptian guy lives and works in Frankfurt - Germany. Worked Closely with Microsoft Dubai for 3 years designing , building and supporting Exchange and Lync Infrastructures. A Microsoft Certified ITP in Lync, Exchange and also attended Microsoft Partner Primer Filed Support Engineer T1 Training for Microsoft Lync 2010.

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