Better late than never, I finally got me a Skype for Business Server ISO image for testing, I always wanted my Blog to have everything my readers could need, so I decided to write guide on how to upgrade from Lync to Skype for business, and because there are a number of good guides out there detailing the steps I decided to take another approach using a one diagram that describe what will you be doing in a nutshell, for details I recommend following one of the following Guides written by SkypeFB MVPs:
Continue reading “In Place Skype for Business upgrade guide”
some questions I’m getting over social networks are “what do you recommend to learn Lync troubleshooting?” or “How to troubleshoot Lync?”
well, according to my approach regarding this subject, the simple answer is “understand Lync”, or as my colleagues describe me “you talk SIP”.
Continue reading “Learn how to troubleshoot Lync / Skype for Business”
This is another one of my “Simple Understanding” articles to provide an easy way to understand how ICE “Interactive Connectivity Establishment” protocol is used in Lync to find available media path for a Lync audio, video, desktop sharing sessions to overcome the Firewall / NAT obstacle in an infrastructure.
the difference with my article is as always the use of simple words and animated diagram to make it easy to visualize how does it works and understand it which will help you planning for your Lync deployment as well as troubleshooting problem related to media session.
This article was really hard to write as I found myself too many times getting into too much details which lead into deleting or cutting paragraphs in it, and finally after 2 weeks I got this, so let’s start.
Continue reading “Simple Understanding of Media Traversal in Lync / Skype for Business”
I decided to write a “Simple Lync CMS Explanation” article, the difference with this article is that I decided to use easy words not big words as much as I can, to make it easier for Engineers with little SQL experience to understand Lync Database and how does it work, replicate…etc.
So less words and more diagrams to make it understandable, instead of 5 pages of words
Continue reading “Simple understanding of Lync/Skype for Business CMS”
Once again another article from the field, what I do or other Lync experts does to troubleshooting Lync Federation problems.
Will be covering in this article:
- · Unknown Presence of Federated Partners.
- · LS Protocol Stack event ID 14501
- · LS Protocol Stack event ID 14502
- · LS Protocol Stack event ID 14603
- · LS Protocol Stack event ID 14428
- Lync Skype Connectivity
Continue reading “The Complete Guide for Troubleshooting Lync/Skype for Business Federation”
I’ve been busy with too many deployments and onsite support and when have time try to help out the Lync Community via Lync TechNet forum.
While doing that I noticed how many open threads and questions are out there about integration problems between Lync client and Outlook 2010 / 2013 clients.
So I decided to gather all problems, how to troubleshoot and solutions about this particular problem and put them in one article and will be updating this post whenever I find something new regarding this topic some steps are suggested by me, some by other Lync expert out there.
So will start be listing common problems that I faced in my day – to – day work
- Authentication Prompt
- Warning icon in Lync
- Conversation History not saved
- Cannot reply with IM or see the presence of user in outlook
- Cannot schedule an Online Meeting
- Lync Client not showing Missed calls
- Cannot lookup users in Lync Client
- Duplicate contacts in Lync when search for someone
I will be updating this post as more problem / solutions are reported or faced that were not mentioned above.
Continue reading “The Complete guide to Troubleshoot Lync/Skype for business – Outlook Clients Integration”